First of all, you can check whether the balance of your personal fund account is sufficient, and whether the network is abnormal. If there are no problems, we recommend you to contact our customer service through the following channels:

WeChat public number: QuickFox666

E-mail: info@quickfox.com.cn

Official WeChat: QuickFox2020

You can check your purchase record order status in Member-Record, if the order status is successful, you can try to restart the client and then check whether your membership expiration time is normal.

Apple: iOS Apple terminal only provides Apple Pay payment for purchase. If you want to pay through that other way, you can download the Android Android platform client to pay for purchase through Alipay, credit card, etc., which is common to all platform accounts.

Android: Android terminal provides Alipay, WeChat, PayPal payment for purchase.

windows: support Alipay, WeChat, PayPal payment to purchase.

QuickfoxFirst order support7Day no-questions-asked refund.

Android users can access the membership–Records–In Member Refund, refunds are made for refundable orders, and the funds will be refunded to your payment account in the same way after the refund is successful. If the order exceeds7days, or if there has been a previous refund order, then a refund cannot be initiated.

Apple users can make a refund on iTunes and the funds will be refunded to your payment account as is after a successful refund.

After refund, we will deduct the corresponding number of Super VIP days according to your refunded package.

Super VIP has a larger bandwidth and exclusive Super VIP line compared to free VIP, and does not need to grab the limited bandwidth resources with free users during busy hours. Therefore, the acceleration experience of paid members is definitely better than free members during busy hours. But the acceleration effect also depends on the user's local network, if you feel that the acceleration effect is not good, you can try to manually switch the line, also can try to switch 4G or wifi network.

IOS continuous monthly subscription is RMB 7 for the first month, and RMB 33 will be automatically deducted for the next and subsequent months. IOS will automatically convert the exchange rate according to your local currency.

Android continuous monthly subscription is RMB 6 for the first month and RMB 26 is automatically deducted for the next and subsequent months. If you choose paypal payment method, it will be automatically converted to USD exchange rate.

Alipay

After entering Alipay App, open "My - Settings button in the upper right corner - Payment Settings - Free Payment / Automatic Debit", find [Fujian Zixun Information Technology Co.

ios

After entering the system settings, open "Personal Apple ID-Subscription", find [Fujian Zixun Information Technology Co.

Super VIP is a membership service launched by QuickFox to meet users' demand for more lines and higher speed, etc. Become a Super VIP to enjoy the privileges of no queuing during busy hours, dedicated lines, unlimited speed, etc.

You can become a free VIP after completing the registration in QuickFox, and use the repatriation acceleration service provided by QuickFox for free. You can upgrade to Super VIP to enjoy exclusive lines, no queuing during busy hours and other privileges to get a better speeding experience back home.

Yes, the process can be:

1, user feedback without Alipay or WeChat can not buy, confirm with the user whether a friend can help WeChat code payment / Alipay transfer, or bank transfer;
2. If the user indicates that he has a friend who can help, the following words and WeChat receipt code or Alipay account number or bank account number will be sent to the user;

3. After the user finds the completed payment and provides a screenshot of the billing details with transaction number and UID (if it is a bank transfer, then provide it), send the screenshot and UID to the group, and the operation side will manually recharge the user, and the operation will be known in the group after the recharge is completed, and the customer service students will then inform the user;

Reference words:
We consider that some users don't have Alipay or WeChat and can't finish the payment, QuickFox now supports WeChat code payment or Alipay transfer to buy Super VIP.

Users answer microsoft:

You can send this WeChat receipt code to a friend who has WeChat payment, let the friend help you you scan the code to pay the fee (the specific payment fee depends on the membership you want to buy, continuous monthly package is not supported), after the payment is completed by us manually open the super membership for you. Please note the following points:

1、WeChat code payment does not support continuous monthly package, please choose the package you want to buy from the monthly card, quarterly card, semi-annual card, annual card, the amount to be paid shall be subject to the APP page;

2. After successful payment by your friend, please provide the details of your WeChat payment bill with transaction number and screenshot for verification, and provide your account UID, and we will recharge your membership in real time;